Managing and controlling customer`s documentations and ensuring the smooth daily processing of day-to-day operational tasks.
Manage day-to-day operational tasks
Structure and develop Operational Controls.
Facilities handling and control, considering credit terms approval and risk requirements.
Activating/deactivating the facilities and allowing disbursements considering the validity of the approval covenants and documentation.
Monitor Client’s performance, collaterals & documentation.
Coordinates with various stakeholders and departments in servicing routine transactions, portfolio maintenance and solving customer queries, including follow-up of transactions (disbursement and settlements), customer onboarding, reviews, facility letters, etc.,
Review facilities performance and profitability analysis and outlines strategies to bring unprofitable accounts back to adequate return.
Maintain customer database.